Privacy Policy

1. Introduction Western Window Cleaning ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of our customers in Portland, Oregon, and surrounding areas. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect We collect information that you voluntarily provide to us via our quote forms, contact forms, or phone conversations. This includes:

  • Personal Identification: Name, phone number, email address.

  • Property Details: Home address, service requirements, and gate codes (if applicable).

  • Payment Information: Credit card details (processed securely via our third-party payment processor; we do not store raw credit card data).

3. How We Use Your Information We use your data strictly for business operations:

  • To provide accurate quotes and schedule services.

  • To communicate regarding appointment confirmations, "On the Way" alerts, and invoices.

  • To improve our website functionality (via Squarespace analytics).

  • To send occasional seasonal offers (e.g., Spring Cleaning reminders). You may opt out of marketing emails at any time.

4. Data Sharing & Security We do not sell, trade, or rent your personal information to third parties. We may share data with trusted third-party service providers solely to operate our business, such as:

  • CRM Software: To manage client records.

  • Payment Processors: To securely process transactions.

  • Email Services: To send booking confirmations.

5. Cookies Our website uses cookies provided by Squarespace to analyze site traffic and improve user experience. These cookies do not store personal information. By using our site, you consent to the use of cookies.

6. Contact Us If you have questions about this policy, please contact us at:

  • Email: WesternWindowWashingPDX@gmail.com

  • Phone: (503) 912-8969

  • Location: Happy Valley, Oregon